Business Email Etiquette

Learn how to compose e-mails that use proper etiquette and discover how a well-composed e-mail can impact your performance, perception, and professional success. Much of business communication today is conducted through e-mail, and establishing best practices is an important part of maintaining a professional image. You'll learn the essential parts of an e-mail and discover how to properly use each section, define appropriate salutations, closings and signatures, as well as understand the importance of tone and context. The course also helps with determining when e-mail might not be the best choice for communication. This course includes self-reflection tools, quizzes and a final exam to help you quickly improve your business e-mail communication style. Real-life scenarios show how approaches can be implemented seamlessly into your everyday work routine.

Business Email Etiquette

Course Objectives

Upon completion of Business Email Etiquette you will be able to:

  • Learn what your email style says about you.
  • Learn strategic etiquette for your communications that can impact your overall results.
  • Get educated on email best practices.
  • Become more knowleable on what to avoid when composing email messages.

Seat Time: 30 min


Catagories: Communication, Employee Skills, Technology


Keywords: Employee Training, Communication

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