A Guide to Conflict Resolution
Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on the work environment, making it happier and more productive. Having employees with this conflict resolving quality is an important part of creating a productive workplace. This conflict resolution training course highlights the important aspects of resolving conflicts in the workplace. The course offers a myriad of conflict resolution skills and strategies that will help employees better deal with disputes in the workplace.
Course Objectives
Upon completion of A Guide to Conflict Resolution you will be able to:
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Explore the reality of conflict.
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Look at do's and don'ts for addressing conficts in the workplace.
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Understand what factors determine how employees respond to conflict.
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Learn strategies for effectively resolving conflicts.
Seat Time: 40 min
Catagories: Communication, Employee Skills, Human Resource, Leadership Skills, Management Skills
Keywords: Leadership, Team Building, Human Resources, Management Demo This Course
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